At CrazyQ, we aim to deliver your orders quickly and affordably while ensuring a great experience. Below is our shipping policy, designed to balance convenience with reasonable costs.

1. Local Deliveries

For our neighbors, we offer free local delivery within 25 miles of our address at 11101 Resort Rd #272, Ellicott City, MD 21042 — this allows us to deliver your curated products right to your door whenever possible and keeps the supply chain localized!

2. Standard Shipping

For orders outside our local delivery area, we use a shared shipping model:

A reasonable flat fee applies for shipping within the U.S, tiered by overall cost. We cover the remaining shipping costs in hopes to keep it affordable for you without having build these growing costs into prices.

That table looks like this (updated 11/13/2024):

• Up to $25.00 - $3.00 flat fee shipping
• $25.01 to $100.00 - $6.00 flat fee shipping
• $100.01 and up - free shipping!

Note: We will plan to update this as it becomes cost effective to integrate with real-time carrier shipping rates.

3. Processing & Delivery Times

• Orders are typically processed same day or worst case within 1-2 business days.
• Local deliveries are made same day or worst case within 1-3 business days.
• Standard shipping typically takes 3-7 business days end-to-end, depending on your location.

4. Feedback on Shipping

We’re always looking for ways to improve our service. If you have suggestions for a more fair or efficient shipping model, we’d love to hear from you!